Conduct research on the Society for Human Resource Management (SHRM) website. What is the role of this organization and its purpose as it relates to the guidance it provides to human resource (HR) professionals? Explain how SHRM assists HR professionals in effectively and efficiently completing their tasks/duties and supporting leadership within the organization. Additionally, discuss the effects of the COVID-19 pandemic on human resources and how SHRM has adapted its guidance and resources to help HR professionals navigate the challenges posed by the pandemic.
Solution
Human resource management (HRM) serves as both a people-centric function and a strategic driver for organizational success. The balance between employee well-being and long-term business growth defines an effective HR approach.
Employee-Focused HRM Elements
In terms of employee-centered HR practices, key elements include:
- Employee Support & Development: HR provides training programs, mentorship opportunities, and career development resources to enhance individual growth (Armstrong & Taylor, 2023).
- Workplace Culture & Well-being: Initiatives such as wellness programs, diversity and inclusion efforts, and employee assistance programs help foster a positive work environment (SHRM, 2025).
- Compensation & Benefits: Competitive salaries, healthcare coverage, and retirement plans ensure employees feel valued and engaged (Dessler, 2022).
- Employee Relations & Communication: Regular feedback mechanisms, open-door policies, and transparent communication channels strengthen trust and collaboration (Noe et al., 2021).
- Performance Management: Regular reviews, feedback loops, and career advancement planning help employees understand their contributions to the organization’s goals (SHRM, 2025).
Strategic Organization-Focused HRM Elements
From a broader strategic perspective, HRM aligns with business goals to ensure overall efficiency and competitiveness:
- Talent Acquisition & Workforce Planning: HR plays a strategic role in forecasting workforce needs and recruiting top talent (Armstrong & Taylor, 2023).
- Organizational Development & Change Management: During company transformations, HR leads adaptation efforts to maintain productivity and engagement (SHRM, 2025).
- Legal Compliance & Risk Management: HR ensures adherence to employment laws, workplace safety regulations, and organizational policies to minimize risks (Dessler, 2022).
- Leadership & Succession Planning: Preparing future leaders and ensuring continuity in key roles is a critical HR strategy (Noe et al., 2021).
- Business Strategy Alignment: HR integrates talent management with business objectives to enhance productivity and operational success (SHRM, 2025).
A well-structured HR approach ensures employees feel supported while driving the company toward long-term strategic goals. Both dimensions—employee focus and organizational strategy—work together to maintain a thriving workplace.
References
- Armstrong, M., & Taylor, S. (2023). Armstrong’s handbook of human resource management practice (16th ed.). Kogan Page.
- Dessler, G. (2022). Human resource management (16th ed.). Pearson.
- Noe, R. A., Hollenbeck, J. R., Gerhart, B., & Wright, P. M. (2021). Fundamentals of human resource management (8th ed.). McGraw-Hill.
- Society for Human Resource Management (SHRM). (2025). State of the Workplace Report. Retrieved from SHRM.