According to the Society for Human Resource Management (SHRM), their role is to help other human resource (HR) managers to create a workplace in which both people and the business can thrive together. Their website offers an array of tools from the latest research to educational events and seminars that one can attend or use to better their own working environment. According to Cooke et al. (2022), since the COVID-19 pandemic there are a few major themes that have emerged as a result of growing technology and advacment with artificial intelligence (AI) such as the digital workplace and human capital and human rights, equity and fairness through worker’s voice, and employee work-life balance. According to Cooke et al. (2022), post COVID-19 there has become a greater reliance on digital working environments and tools which will create a new type of equity issue for those that lack the proper digitial resources or have low digital skills/literacy when interacting with their new working environment. What SHRM offers are unique solutions to these problems that now face the HR managers throughout the nation by providing podcasts, articles, and educational modes to both members and nonmembers (Society for Human Resources Management, 2025). According to Campion et al. (2021), COVID-19 also prompted the workplaces to improve access to employee assistance programs to help cope with the major stressors of the rapid and sudden changes brought about. The SHRM looks to help organizations fill in these programs by offering to them through membership resources in optimizing approach with leading tools and research, acquiring, developing and retaining talent, and more based on the specific needs of the user.
Campion, E. D., Susan Zhu, Campion, M. A., & Alonso, A. (2021). Technical Report: Impact of COVID-19 and Human Resource Management Agility Practices. TIP: The Industrial-Organizational Psychologist, 58(3), 1–7.
Cooke, F. L., Dickmann, M., & Parry, E. (2022). Building sustainable societies through human-centred human resource management: emerging issues and research opportunities. International Journal of Human Resource Management, 33(1), 1–15.
Society for Human Resources Management. (2025). Welcome to SHRM: The Voice of All Things Work. Welcome to SHRM | The Voice of All Things Work. https://www.shrm.org/