Baptist Medical Center Jacksonville, as the flagship of the Baptist Health System, has established a comprehensive risk management plan aimed at enhancing patient safety and ensuring compliance with ethical and legal standards. The primary objectives of this plan include efficiently identifying, reporting, and analyzing incidents to mitigate risks and prevent recurrence; upholding the institution’s integrity by managing claims effectively and reducing financial loss; ensuring adherence to state and federal laws, including timely reporting and compliance with healthcare regulations; and collaborating with staff to implement strategies to promote a culture of safety and improve the quality of care.
This risk management plan encompasses all areas of patient care and hospital operations addressing potential risks that could impact patient safety, financial stability, and regulatory compliance. It involves collaboration accross various departments to identify and mitigate risks proactively. Risk managers are tasked with many responsibilities to accomplish these goals. This means daily risk management actvities, such as overseeing incident and claims management to minimize financial loss and enhance patient safety. Collaborating with staff to identify and implement risk reduction strategies fosters a culture of safety and continuous improvement in the organization. These functions, in addition to ensuring regulatory and legal compliance, are integral to the role of risk managers in the facility.
Baptist Health demonstrates it’s committment to ethical and legal responsibilities through the development of comprehensive risk management policies. These policies define expectations for compliance with laws, rules, and regulations, and are made publicly available to ensure transparency and accountability.
Potential areas for improvement could be implementing additional training programs for both staff and patients risk awareness and safety protocols empowering all involved to participate in risk reduction strategies. Additionally, establishing mechanisims for continuous monitoring of risk management initiatives and soliciting feedback from staff and patients can help identify areas for improvement and ensure that strategies remain effective.
Baptist Health. (n.d.). Corporate compliance policies. Retrieved March 28, 2025, from https://baptisthealth.net/about-baptist-health/corporate-compliance-and-impact-report/corporate-compliance-policies
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