A. Chief Quality Officer (Quality Training and Risk Management – Patient Care)
Job Description: Reporting to the CEO, the CQO is responsible for overall patient care and the quality thereof, safety, and risk management programs to name a few.
Educational and Professional Qualifications : Most postings require a minimum Bachelors in a health-related field. It is preferred for those applying to have advanced degrees in Healthcare Administration, Nursing, etc or a Medical Degree with some clinical application.
Typical Career Path : One must have senior leadership experience, typically in excess of 3-5 years, experience in patient care management and patient safety as well as, experience in risk management.
B. Chief Quality Officer ( Diagnostic Medicine)
Job Description: Reporting to the CEO or CMO, the CQO is responsible for the quality diagnostic services. The Diagnostic CQO must help the facility maintain compliance with local, state. and federal laws on diagnostics and cultivates an environment for continues improvement in accurate patient diagnoses.
Educational and Professional Qualifications : Master’s degree in Healthcare Administration, Clinical Laboratory Science, or a related healthcare field required, Medical Degree with some clinical application preferred. This CQO must also have the Certified Professional in Healthcare Quality (CPHQ) or similar certification
Typical Career Path : One must have experience in excess of 3-5 years in senior leadership, 5-10 years in pathology, diagnostic services or quality management
Both positions focus on the well-being and safety of patients while they are in the care of their facility. They also focus on the development of training programs to enhance staff education and lead the efforts to implement new policies affecting patient care. CQO’s of Patient Care typically spend a lot of time analyzing patient satisfaction and quality of care. While CQOs of Diagnostic Medicine may focus more heavily on operational quality relating to but not limited to imaging, laboratory services, and accurate patient diagnosis. I think it is important for all Chief Quality Officers to have minimal knowledge of the duties and what is required of those in other allied health fields. This is something that can be done through interprofessional communication.
References:
Chief Quality Officer JOB DESCRIPTION. (n.d.). https://www.myrgh.org/documents/Chief-Quality-Officer.pdf
Kashish. (2024, February 2). How To Become a Chief Quality Officer CQO. Bizmanualz. https://www.bizmanualz.com/improve-quality/how-to-become-a-chief-quality-officer-cqo.html
Duke University Health System (DUHS) Job Descriptions | Duke Human Resources. (2019). Duke.edu. https://forms.hr.duke.edu/descriptions/duhs/select.php?ID=5599